PRIVACY POLICY

Effective Date: July 2024

Orange Sculpting & Aesthetics Center

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Orange Sculpting & Aesthetics Center ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.orangesculpting.com, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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1. Information We Collect
 

Personal Identification Information

• Name

• Email address

• Phone number

• Address

• Payment information

• Date of birth

Non-Personal Identification Information

• Browser type

• Internet service provider (ISP)

• Referring/exit pages

• Operating system

• Date/time stamp

• Clickstream data

Health Information

• Medical history

• Health-related information pertinent to the services we provide
   

2. How We Collect Information
 

We collect information in various ways:

• Directly from you when you provide it to us.

• Automatically as you navigate through the site (e.g., usage details, IP addresses, cookies).

• From third parties, for example, our business partners.
   

3. How We Use Your Information
 

We use the information we collect for various purposes, including:

• To provide and manage our services.

• To process transactions and send related information, including purchase confirmations and invoices.

• To manage your appointments and provide customer support.

• To communicate with you, including responding to your comments, questions, and requests.

• To improve our website, services, and overall customer experience.

• To send you marketing communications, special offers, and promotions, if you have opted in.

• To comply with legal obligations and resolve any disputes we may have.
   

4. How We Share Your Information
 

We may share your information with:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, we may transfer your information to another company.
   

5. Security of Your Information
 

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
 

6. Your Data Protection Rights
 

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.

• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@orangesculpting.com.
   

7. Cookies and Tracking Technologies
 

• Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device when you visit a website. We use cookies to:

• Understand and save your preferences for future visits.

• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

• You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
   

8. Third-Party Links
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• Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.

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9. SMS Marketing and Communications​​

As part of our commitment to providing excellent service and keeping you informed about our latest promotions and updates, Orange Sculpting & Aesthetics Center may send you SMS messages, including marketing communications, appointment reminders, and special offers. By providing your mobile phone number and opting in to receive SMS communications, you consent to receiving such messages from us.​

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Opt-In and Consent

When you sign up for our services, you will be given the option to receive SMS promotions and updates. To receive these communications, please check the appropriate box to opt in. Your consent to receive SMS communications is not a condition of any purchase. SMS opt-in is not shared. 

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Opt-Out and Do Not SMS List

We respect your right to privacy and understand that you may wish to opt-out of receiving SMS messages from us. If you decide that you no longer wish to receive SMS marketing communications, you can opt-out at any time. To opt-out, you can:

• Select the opt-out box during the sign-up process if you do not wish to receive SMS promotions and updates.

• Reply "STOP" to any of our SMS messages to be added to our Do Not SMS list.

• Contact us directly at 949-596-7144 to request removal from our SMS marketing list.

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Your Rights and Choices

You have the right to manage your communication preferences. If you choose to opt-out of SMS communications, we will honor your request promptly. Please note that opting out of SMS marketing messages does not affect your ability to receive other communications from us via email or other methods.

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SMS Marketing and Communications

At Orange Sculpting & Aesthetics, we are committed to maintaining the highest standards of communication with our clients. As part of our services, we may send marketing and promotional SMS messages to keep you informed about our latest offers, promotions, and updates. By providing your mobile number and opting in to receive SMS communications, you consent to receiving these messages from us.

Opt-In and Consent

When signing up for our services, you will be given the option to opt-in to receive SMS marketing messages. Your consent to receive these communications is not a condition of any purchase.
 

 

10. Complaint Handling
Complaint Handling

We take your privacy and satisfaction seriously. If you have any complaints or concerns regarding our SMS marketing practices, please contact us immediately. We are committed to resolving any issues promptly and ensuring that your experience with us is positive. You can file a complaint by:

Emailing us at info@orangesculpting.com
Calling our customer service at 949-596-7144
Visiting our office at 23685 Moulton Pkwy, Unit C, Laguna Hills, CA 92653
We will investigate your complaint and respond as quickly as possible, taking the necessary steps to address your concerns.

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For further information on how we collect, use, and protect your personal information, please review our full Privacy Policy. If you have any questions or concerns about our SMS marketing practices, please contact us at